Pilot does not light High

Potterton Pilot does not light Fault Code

Also written as PILOTDOESNOTLIGHT — same fault.

The Potterton Pilot does not light fault code means: your boiler is failing to start because the small pilot flame that triggers the main burner cannot ignite.. It appears on 1 Potterton model in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Pilot does not light while sparking; check if gas is flowing; check pilot jet/filter and VG1 solenoid
Typical repair cost £120-250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Potterton models that show the Pilot does not light fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Potterton Pilot does not light fault code information on this page is sourced and cross-checked against the official Potterton service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026