High
Pilot does not light on Potterton Profile 30E

Your boiler is failing to start because the small pilot flame that triggers the main burner cannot ignite.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Pilot does not light while sparking; check if gas is flowing; check pilot jet/filter and VG1 solenoid

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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