Potterton RED & GREEN lights OFF Fault Code
Also written as REDGREENLIGHTSOFF — same fault.
The Potterton RED & GREEN lights OFF fault code means: your boiler has no power, which usually means the electricity supply has been cut off or a fuse has blown inside the unit.. It appears on 2 Potterton models in our database.
Technical description: Mains supply OFF or fuse on electronic control failed
DIY fix possible
Check if your home's main fuse box has tripped a circuit breaker.Ensure the boiler's isolation switch (usually a white switch near the boiler) is turned on.Check if other appliances in the house are working to rule out a power cut.
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Gas Safe Register →Potterton models that show the RED & GREEN lights OFF fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Potterton RED & GREEN lights OFF fault code information on this page is sourced and cross-checked against the official Potterton service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026