How much does it cost to fix Potterton error code Red reset neon (lit)?

Typical repair cost for the Potterton Red reset neon (lit) fault is £120-250 including labour.

Red reset neon (lit) High

Potterton Red reset neon (lit) Fault Code

Q: What does the Potterton Red reset neon (lit) fault code mean?

Your boiler has stopped working because it failed to ignite, which could be due to a simple issue like a lack of gas or a more complex internal fault.

Also written as REDRESETNEONLIT — same fault.

The Potterton Red reset neon (lit) fault code means: your boiler has stopped working because it failed to ignite, which could be due to a simple issue like a lack of gas or a more complex internal fault.. It appears on 1 Potterton model in our database.

Technical description: The red reset neon will illuminate in the event of the burner failing to light, or when incomplete lighting of the burner occurs.

Typical repair cost £120-250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Potterton models that show the Red reset neon (lit) fault code

Click a model for the full fault code list and model-specific repair notes.

Performa 24 Repair: £120-250

Source

Potterton Red reset neon (lit) fault code information on this page is sourced and cross-checked against the official Potterton service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026