High
Dry fire on Potterton Envoy 30

Your boiler has detected that there is not enough water inside it to operate safely, so it has shut down to prevent internal damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Boiler has been fired without water Check system

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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