High
Flow sensor on Potterton Envoy 30

The boiler is failing to register that water is moving through the pipes, so it has stopped heating to protect itself from overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flow sensor is incorrectly fitted Check sensor

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful