BoilerFaultCodes.com
E03 High Lockout

Your boiler has detected an issue with how exhaust gases are being cleared from the system, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Flue thermostat / flue pressure switch tripped

What causes this fault?

This fault occurs when the boiler's safety sensors detect that harmful exhaust fumes are not being effectively cleared through the flue pipe to the outside. The most common reasons are a buildup of debris in the internal air tubes, a failing fan that cannot push the gases out, or a physical blockage in the flue itself.

This fault can be more common during periods of high winds, which can create back-pressure in the flue and cause the pressure switch to trip.

Typical repair cost £120-£280 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like E03 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Potterton Gold Combi HE is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes