Potterton Gold Combi HE Fault codes & diagnostics

25 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-33 kW 2005-2008 Discontinued
GC Numbers 47-590-0547-590-0647-590-19

Replaced by: Gold Combi ErP

Download the Potterton Gold Combi HE manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
24 High 1 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-590-05 Gold 24 HE 2005–2008
47-590-06 Gold 28 HE 2005–2008
47-590-19 Gold 33 HE 2005–2008

All 25 documented codes

Tap any card for details

15

Your boiler has lost its electrical connection to the gas supply mechanism, meaning it cannot ignite to provide heat or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Wiring harness
  • PCB

Related codes

20

Your boiler has detected an internal fault that is preventing it from heating your home or water reliably, likely due to an issue with its electronic monitoring system.

High Engineer only £180-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Temperature sensor

Related codes

28

Your boiler has detected an issue with the sensor that measures the water temperature as it leaves the unit, meaning it has safely shut down to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness
40

Your boiler has detected a communication error between its internal electronic parts, meaning it has shut down as a precaution to prevent further issues.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

103

Your boiler has detected an issue with an add-on safety sensor or accessory, which is causing it to shut down for your protection.

High Engineer only £120-250

Parts commonly replaced

  • Safety accessory module
  • Wiring harness
  • PCB

Related codes

104

Your boiler has detected an error with an internal safety or connection component that is preventing it from operating safely.

High Engineer only £150-250

Parts commonly replaced

  • PCB
  • Wiring harness
  • Safety sensor

Related codes

107

Your boiler's internal safety management system is reporting a communication error, meaning it has shut down to ensure your home remains safe.

High Engineer only £150-250

Parts commonly replaced

  • PCB
  • Wiring harness
  • Safety sensor
109

Your boiler has stopped working because it cannot stay lit, meaning your heating and hot water will not function.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board

Related codes

110

Your boiler has detected that the water inside has become dangerously hot and has shut itself down to prevent damage or safety risks.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Pump
  • Diverter Valve

Related codes

125

Your boiler is struggling to move water around the system correctly, which is preventing it from heating up as it should.

High Engineer only £150-300

Parts commonly replaced

  • Central Heating Pump
  • Diverter Valve
  • System Filter

Related codes

Showing 11–20 of 25
130

Your boiler has lost the ability to accurately measure its own temperature, so it has safely shut down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC Sensor
  • Wiring harness

Related codes

133

Your boiler has stopped working because it cannot light the flame required to produce heat.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

135

Your boiler is failing to light because it cannot detect a flame, meaning you currently have no heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

160

Your boiler has stopped working because it cannot detect that the internal fan, which is essential for safely venting exhaust gases, is spinning at the correct speed.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB

Related codes

321

Your boiler has detected an internal issue with one of its main electronic components, causing it to shut down for safety reasons.

High Engineer only £180-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Control sensor

Related codes

E20

Your boiler has stopped working because a sensor that monitors the temperature of the water returning to the unit has developed a fault.

High Engineer only £90-160

Parts commonly replaced

  • Return NTC thermistor sensor
  • Wiring harness / connector

Related codes

E28

Your boiler's computer brain is not correctly configured or matches the wrong model, meaning the system cannot operate safely or reliably.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Configuration Key

Related codes

E50

Your boiler has detected an issue with the sensor for your solar hot water system, which usually means the sensor is faulty or the connection is loose.

Low Engineer only £90-160

Parts commonly replaced

  • Solar temperature sensor
  • Wiring harness

Related codes

E110

Your boiler has overheated, prompting a safety switch to shut the system down to prevent damage.

High DIY-safe £100-£280

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the system pressure is between 1.0 and 1.5 bar
  3. Allow the boiler to cool down and then press the 'Reset' button

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Main Heat Exchanger (if blocked)

Related codes

E119

Your boiler has detected that the water pressure in the system is too low to run safely.

High DIY-safe £0-160

What to check first

  1. Locate the external or internal filling loop (usually silver flexible hoses with blue or black handles).
  2. Slowly open the valves until you hear water flowing into the boiler.
  3. Monitor the pressure gauge on the front of the boiler until it reaches between 1.0 and 1.5 bar, then close the valves tightly.
  4. The boiler should reset automatically, but you may need to press the 'R' or reset button if the code persists.

Parts commonly replaced

  • Filling loop
  • Water pressure switch
  • Expansion vessel
Showing 21–25 of 25
E125

Your boiler has shut down because it is getting too hot inside, usually because the water isn't moving around the system properly.

High DIY-safe £180-350

What to check first

  1. Check that all radiator valves are open and not turned off.
  2. Ensure there is enough water pressure in the system (typically 1.0 to 1.5 bar).
  3. Gently bleed your radiators to remove any trapped air that might be blocking water flow.

Parts commonly replaced

  • Circulation Pump
  • Automatic Air Vent
  • Safety Limit Thermostat

Related codes

E130

Your boiler has shut down because the exhaust gases have become too hot, which is a safety measure to prevent damage to the system.

High Engineer only £120-£250

Parts commonly replaced

  • Flue NTC Sensor
  • Main Heat Exchanger
  • Circulation Pump

Related codes

E133

Your boiler has tried to light several times but cannot establish a steady flame, likely because gas isn't reaching it or the spark is failing.

High DIY-safe £120-350

What to check first

  1. Check that your gas meter has credit and the emergency control valve is open.
  2. Verify if other gas appliances, like a hob, are working to confirm gas supply.
  3. Check if the condensate pipe (outside white plastic pipe) is frozen or blocked.
  4. Press and hold the reset button for five seconds.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Flame Sensing Probe
  • Printed Circuit Board (PCB)
E160

Your boiler has detected that the internal fan, which clears waste gases from the system, is not spinning at the correct speed or has stopped working.

High Engineer only £220-£380

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E193

Your boiler has detected that water is not circulating correctly through the system before the heating process starts, causing it to shut down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Central Heating Pump
  • Diverter Valve
  • Flow Switch

Related codes