High Lockout
E10 on Potterton Gold Combi HE

Your boiler has detected that the water pressure is too low for it to operate safely, which is usually fixed by topping up the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Low system water pressure (pressure switch)

What causes this fault?

This fault occurs when the internal sensor detects that there isn't enough water circulating in the system to operate safely. The most common reason is a gradual loss of pressure through tiny leaks or recently bled radiators, though it can also be caused by a faulty sensor or a failing expansion vessel.

This fault is frequently seen at the start of autumn when homeowners turn their heating back on for the first time after summer.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful