Potterton Gold Combi Fault codes & diagnostics

9 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Gas 2010-present
GC Number 47-393-30
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Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 7 High 1 Medium

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-393-30 Gold Combi 28 HE LPG 2010–present

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 9 documented codes

Tap any card for details

E20

Your boiler has stopped working because a sensor that monitors the temperature of the water returning to the unit has developed a fault.

High Engineer only £90-160

Parts commonly replaced

  • Return NTC thermistor sensor
  • Wiring harness / connector

Related codes

E28

Your boiler has detected a problem with the sensor that monitors the temperature of the exhaust gases, causing it to stop running for safety.

High Engineer only £120-£210

Parts commonly replaced

  • Flue NTC Thermistor
  • Wiring Harness
  • Main PCB

Related codes

E50

Your boiler's hot water temperature sensor has developed a fault, meaning the system cannot accurately measure or provide hot water.

Medium Engineer only £90-160

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC thermistor
  • Connecting wiring harness

Related codes

E110

Your boiler has detected that it is getting too hot and has automatically shut down for your safety.

Emergency Engineer only £150-350

Parts commonly replaced

  • NTC thermistor
  • Circulating pump
  • Heat exchanger

Related codes

E119

Your boiler has temporarily stopped working because the internal water pressure has dropped too low to operate safely.

High DIY-safe

What to check first

  1. Locate the filling loop (two valves and a silver braided hose) underneath your boiler.
  2. Open both valves slowly to let mains water into the system, and watch the pressure gauge on the front of the boiler.
  3. Stop filling when the needle reaches the green zone (usually between 1.0 and 1.5 bar) and firmly close both valves.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes

E125

Your boiler is struggling to move water around the system effectively, which is causing it to shut down to prevent overheating.

High DIY-safe £180-350

What to check first

  1. Check that your radiator valves are fully open
  2. Ensure your boiler pressure is between 1.0 and 1.5 bar on the gauge
  3. Gently bleed your radiators to remove any trapped air pockets

Parts commonly replaced

  • Circulating Pump
  • Diverter Valve
  • Flow Temperature Sensor

Related codes

E130

Your boiler has sensed that the exhaust gases are getting too hot and has shut down as a safety precaution to prevent damage.

High Engineer only £120-£250

Parts commonly replaced

  • Flue NTC Sensor
  • Main Heat Exchanger (cleaning or replacement)
  • Burner Insulation

Related codes

E133

Your boiler has failed to ignite or lost its flame, meaning it has temporarily stopped working to keep you safe.

High Engineer only £150-£350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

E160

Your boiler has detected that the internal fan, which clears waste gases from the system, is not spinning at the correct speed or has stopped working.

High Engineer only £220-£380

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

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