High
A.(2) on Potterton Kingfisher 2 RS60, RS80, RS100

Your boiler's small pilot flame is not staying lit, which is preventing the main burner from starting up to provide heat.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Pilot fails to light - Control knob not pressed fully down.

Shared across the Kingfisher 2 range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the small flame responsible for lighting the main burner fails to stay lit or cannot be detected by the system. The most common reasons include a worn-out heat sensor called a thermocouple, a blocked pilot hole preventing gas flow, or a buildup of soot on the sparking component. Without this steady pilot flame, the boiler shuts down as a safety precaution to prevent unburnt gas from escaping.

This issue is more frequent in autumn when boilers are turned back on after being idle all summer, as dust and debris often settle in the pilot assembly during the warmer months.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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All 17 fault codes on the Kingfisher 2 RS60, RS80, RS100

Seeing a different code? Every code this model can display, in one place.

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