High
32 on Potterton Performa 24 Eco HE

Your boiler is struggling to detect that the heating system is active, which is likely caused by a communication issue between the sensors and the main control board.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Central Heating Mode

From this model's manual
Verified against the Potterton Performa 24 Eco He installation & service manual, page 6.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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