High
All neons flashing on Potterton Performa 28i

Your boiler has detected a system error or internal failure that is preventing it from starting up correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

If regular resetting is required or appliance still does not operate, investigation is necessary.

From this model's manual
Verified against the Performa 28i Gcs 47 393 08 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer, the Printed Circuit Board, suffers an electrical failure or loses communication with its sensors and switches. The most common reason is age-related wear to the board's components or loose connections in the wiring that prevent the boiler from performing its safety checks.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
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Avoid the next call-out bill

A cover plan would handle faults like All neons flashing: no call-out fees, no surprise bills.

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