High
neon flashing (Section C) on Potterton Performa System HE

Your boiler is struggling to detect water moving through its system, which prevents it from firing safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Primary flow switch operated - CH system pressure 0.5 to 1.5 bar, automatic air vent open, or primary flow valve diaphragm damaged.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful