High
A15 on Potterton Powermax HE

Your boiler has stopped working because the water pressure in the central heating system is too low or a sensor has failed.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

CH pressure loss/pressure sensor faulty. Check/replenish CH system pressure. Find leaks. Check/replace pressure transmitter and cable.

Shared across the Powermax HE range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the internal sensor detects that the water pressure has dropped below the minimum level required to operate safely. The most common reason is a slow leak somewhere in your radiators or pipework, but it can also happen if the expansion vessel has lost its air charge and can no longer stabilize the pressure.

This issue is more frequent in autumn when homeowners first turn their heating back on after summer, as the change in temperature can reveal small leaks or failed seals.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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All 59 fault codes on the Powermax HE

Seeing a different code? Every code this model can display, in one place.

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