Your boiler is failing to create the spark needed to light the gas burner, meaning your heating and hot water will not work.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Spark Generator c/w Flying Lead
What causes this fault?
This fault occurs when the boiler's internal electronic system sends a command to start the fire, but the hardware fails to create the physical spark required. The most common reason is that the spark generator has burnt out or the ignition leads have worn down, preventing the electrical current from reaching the burner.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like E83467 — no call-out fees, no surprises.
Affiliate links — we may earn a commission at no extra cost to you.
Potterton Powermax HE is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
Affiliate links — we may earn a commission at no extra cost to you.