High
Fan operates / No spark on Potterton Profile 30E

Your boiler's fan is running as normal, but the system is failing to ignite the gas required to produce heat.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Check if electrode is sparking; check 240v +/- 10% between T2 and T4 on electronic control

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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