High
Mains ON Only on Potterton Profile 60E

Your boiler has detected an internal fault that is preventing it from firing up, meaning you currently do not have heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Green LED: OFF, Red LED: ON

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful