High
E83 476 on Potterton Promax 15 & 24

Your boiler is failing to ignite because there is a fault with the electrical connection that creates the spark needed to start the flame.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

HT Lead

From this model's manual
Verified against the Potterton Promax 15 24 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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