High Lockout
E110 on Potterton Promax

Your boiler has switched itself off because it has become too hot internally and needs to cool down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Boiler overheat tripped

What causes this fault?

This fault occurs when the water inside the boiler reaches an unsafe temperature, triggering a safety switch to prevent damage. It is usually caused by a circulation failure, such as a seized internal pump or a blockage in the system prevents heat from being carried away quickly enough.

This issue often surfaces when the heating is first turned on after summer, as pump components can seize up during long periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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