What the manual says
Manufacturer manualManual reset. The 'Lockout' (Red) light will flash. Occurs if an overheat condition occurs or the overheat stat is off.
From this model's manual
Verified against the Potterton/Potterton Promax He Store installation & service manual.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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Related fault codes
All 24 fault codes on the Promax Heat Only
Seeing a different code? Every code this model can display, in one place.
Flash Flash OnFlash Off FlashFlash Off OnFlash On FlashFlash On OnIgnition LockoutLights: Flash Flash OnLights: Flash Off FlashLights: Flash Off OnLights: Flash On FlashLights: Flash On OnLights: Off Off OffLights: On Flash FlashLights: On Off FlashLights: On On FlashNo Switched LiveOn Flash FlashOn Flash OnOn Off FlashOn Off OnOn On FlashOn On OnPCB Fault