Potterton Puma 80/100 Fault codes & diagnostics

11 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 23-29 kW 1997-2005 Discontinued

Replaced by: Potterton Puma i

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 9 High 1 Low

All 11 documented codes

Tap any card for details

green light flashes rapidly

Your boiler is attempting to start but failing to detect a flame, causing it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Printed circuit board (PCB)

Related codes

red light flashing

Your boiler has failed to start after several attempts because it cannot detect a flame, so it has turned itself off for safety.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)
All lights OFF

Your boiler has lost all power and is completely unresponsive, meaning it cannot provide heating or hot water until the electrical connection is restored.

High Engineer only £100-250

Parts commonly replaced

  • PCB Electronic Board
  • Internal Fuse F1
  • Mains terminal block
  • Fused spur switch
Blocking

Your boiler has detected an internal issue with its airflow system or electrical supply, causing it to shut down for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Air pressure switch
  • Venturi
  • Fan assembly
  • Printed Circuit Board
Earth Fault or Mains Reversal

Your boiler is not detecting a safe electrical connection, which means it has safely shut itself down to prevent damage or electrical hazards.

Emergency Engineer only £120-250

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Wiring harness
  • Fused spur check
FLAME Detected

Your boiler has detected a flame when it should not be lit, which means the system is currently trying to reset itself to ensure safe operation.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Flame electrode
Lockout

Your boiler has stopped working because it failed to start after three attempts, which is often caused by an interruption to the gas supply or a trapped air pocket.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board
Mains ON Only

Your boiler has stopped working and is showing a fault light, meaning it has detected an internal error that has forced it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • DHW Flow Switch
  • Fan Assembly
Overheat condition

Your boiler has switched itself off because it has detected an unsafe rise in temperature and needs a manual reset to start working again.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • Central heating pump
  • Diverter valve
RED LED on continuously

Your boiler has detected that it is running too hot and has safely shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Overheat Thermostat
  • NTC Temperature Sensor
  • Pump