High
Lockout on Potterton Puma 80/100

Your boiler has stopped working because it failed to start after three attempts, which is often caused by an interruption to the gas supply or a trapped air pocket.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Boiler fails to light within 3 attempts (due to air in the system). Upper Red LED on the control panel will go to a rapid flashing mode.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful