High
Blocking on Potterton Suprima HE

Your boiler has paused its operation because it is detecting an electrical supply issue or a problem with how it disposes of waste gases.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Mains Frequency incorrect or Air Switch Fault >1 min. or Reset button held in to force a restart (Green LED: ON, Red LED: FLASHING 2 Per Sec.)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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