High
E131 on Potterton Suprima HE

Your boiler has experienced a power cut or electrical disruption while trying to report an error, causing it to lock itself out for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Interruption Of Power Supply while in fault mode

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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