High
Lockout on Potterton Ultra 2 50 DV

Your boiler has detected a safety issue and has shut itself down to prevent damage, meaning it needs a simple manual reset to try and start up again.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Indicator light on the control panel signaling a safety shutdown of the burner sequence, requiring a reset via the Reset Button.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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