Potterton Ultra 21 Heat Fault codes & diagnostics

6 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Gas 2017-present
GC Number 41-592-59
Download the Potterton Ultra 21 Heat manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
5 High 1 Medium

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
41-592-59 Ultra 21 Heat 21 2017–present

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 6 documented codes

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1

Your boiler has temporarily stopped working because it either got too hot or detected a faulty temperature sensor.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Overheat Thermostat
  • Printed Circuit Board (PCB)

Related codes

2

Your boiler has automatically shut down because it has detected an unusually high temperature inside the system.

High Engineer only £150-300

Parts commonly replaced

  • High limit thermostat
  • PUMP
  • PCB

Related codes

4

Your boiler has stopped working because it cannot safely detect airflow through the flue or has lost internal communication.

High Engineer only £150-350

Parts commonly replaced

  • Fan
  • Air pressure switch
  • Printed Circuit Board (PCB)

Related codes

5

Your boiler has lost its memory or programming settings, meaning it cannot safely control your heating.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Memory chip

Related codes

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