Low
n1 on Protherm 100EC

Your boiler is currently operating in its base 10kW heating mode, which is a standard status indicator rather than a fault, meaning the appliance is functioning correctly.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

10 kW (34 120 Btu/hr)

Community-sourced, unverified
We could not tie this code to a specific manual. Treat it as indicative only.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like n1: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

All 14 fault codes on the 100EC

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful