Low
n2 on Protherm 100EC

Your boiler is displaying a status code indicating that it is currently operating at its lower heat output setting.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

13 kW (44 356 Btu/hr)

Community-sourced, unverified
We could not tie this code to a specific manual. Treat it as indicative only.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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All 14 fault codes on the 100EC

Seeing a different code? Every code this model can display, in one place.

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