Low
n2 on Protherm 100EC

Your boiler is displaying a status code indicating that it is currently operating at its lower heat output setting.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

13 kW (44 356 Btu/hr)

From this model's manual
Verified against the Protherm 100ec installation & service manual, page 22.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like n2: no call-out fees, no surprise bills.

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