High
E23 on Ravenheat CSI 85

Your boiler has detected a fault with the sensor that monitors exhaust gases, and as a safety precaution, it will not operate until this is fixed.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Flue sensor damaged

From this model's manual
Verified against the Ravenheat Csi 85 Combi installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the internal sensor responsible for monitoring the temperature of the exhaust gases becomes faulty or disconnected. The most common reason is natural wear and tear or heat damage to the sensor's thermistor, which prevents it from sending an accurate reading to the main control board. As a safety measure, the boiler shuts down to prevent any risk of the flue system overheating.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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