High
E23 on Ravenheat Rsf

Your boiler has detected an issue with the sensor that monitors exhaust gases, and it has shut down for safety purposes.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Flue sensor damaged

From this model's manual
Verified against the Ravenheat Rsf installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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