High Lockout
E04 on Remeha Avanta 18V

Your boiler's internal computer has encountered a critical error and has locked itself out for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Safety state: control unit error

What causes this fault?

This fault occurs when the boiler's main control board suffers an internal electronic failure or loses communication with its sensors. It is often caused by a component on the circuit board burning out or a loose connection in the internal wiring loom preventing the computer from operating safely.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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