High Lockout
E10 on Remeha Avanta Plus 35c

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Water pressure too low (< 0.6 bar)

What causes this fault?

This fault occurs when there isn't enough water circulating through your heating system to allow the boiler to fire up safely. The most common reason is a slow leak from a radiator valve or joint, though pressure can also drop if you have recently bled your radiators and haven't topped the system back up.

This fault is more common in autumn when homeowners turn their heating back on for the first time after summer, revealing pressure drops that occurred while the system was idle.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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