High Lockout
E16 on Remeha Avanta Plus 35c

Your boiler's internal computer brain has developed a communication fault and can no longer process instructions safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal control unit error

What causes this fault?

This fault occurs when the boiler's internal circuit board suffers a critical hardware failure or loses the ability to talk to other electronic components. It is often caused by an electrical surge, moisture ingress, or simply the natural degradation of the solder joints and microchips over time. Because the brain of the boiler can no longer guarantee safe operation, it shuts down the system entirely.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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