High Lockout
E15 on Remeha Avanta Plus 35c

Your boiler's internal computer brain has developed a communication fault and cannot operate properly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal control unit error

What causes this fault?

This fault occurs when the boiler's internal electronic motherboards lose the ability to speak to each other or process data correctly. It is usually caused by age-related wear to the capacitors on the circuit board or a loose physical connection between the main controller and the front display panel.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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