High Lockout
E14 on Remeha Avanta Plus 35c

Your boiler's main internal computer has developed a communication fault or an electronic failure, preventing the system from operating safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal control unit error

What causes this fault?

This fault occurs when the boiler's main control board experiences an internal electronic failure or loses the ability to communicate with other sensors. The most common reason is age-related component fatigue on the circuit board, though it can also be triggered by a loose connection in the internal wiring harness. Because the 'brain' of the boiler can no longer guarantee safe operation, it shuts the system down as a precaution.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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