High Lockout
E35 on Remeha Avanta Plus 35c

Your boiler's internal computer has detected a problem with how it manages the flame, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal control unit error

What causes this fault?

This fault occurs when the boiler's electronic brain becomes confused or receives conflicting signals from the sensors that monitor the burner's flame. It typically happens because the main control board has developed an internal electrical flaw or can no longer accurately verify that the gas has ignited safely.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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