High Lockout
E40 on Remeha Avanta Plus 35c

Your boiler's computer brain has encountered an internal software or hardware communication failure, causing the system to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal control unit error

What causes this fault?

This fault occurs when the boiler's central control board suffers a critical electronic failure or loses the ability to talk to its internal sensors. Most commonly, this is caused by aged electrical components on the circuit board wearing out or a sudden power surge disrupting the unit's delicate memory.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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