High Lockout
E41 on Remeha Avanta Plus 35c

Your boiler's internal computer has encountered a critical communication error and cannot process commands to heat your home.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal control unit error

What causes this fault?

This fault occurs when the boiler's central brain, the Printed Circuit Board, can no longer send or receive signals correctly throughout the system. The most common reason is a physical failure of the electronic components on the board or a loose connection in the wiring harness that links the controls together.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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