High Lockout
E10 on Remeha Quinta 115

Your boiler has detected that water is the wrong temperature as it enters and leaves the unit, essentially indicating that the water is not circulating through your radiators properly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Temperature difference between flow and return too large

What causes this fault?

This fault occurs when water is unable to move through the boiler fast enough to carry heat away, causing a dangerous temperature buildup. The most common reasons are a failed internal pump that has stopped spinning or a heavy buildup of sludge and debris that is physically blocking the pipework. It can also be caused by air trapped in the system or sensors that are sending incorrect readings to the control board.

This issue often appears when you first turn the heating back on in autumn, as moving parts can seize and debris can settle during the summer months of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful