High Lockout
E16 on Remeha Quinta 115

Your boiler has stopped working because it cannot correctly measure the temperature of the water returning to the unit.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Return temperature sensor error

What causes this fault?

This fault occurs when the boiler's internal computer loses communication with the sensor that monitors water coming back from your radiators. The most common reason is that the sensor has electronically failed or developed a loose connection, preventing the boiler from knowing if it is safe to continue heating. Without this data, the system shuts down as a safety precaution to prevent internal overheating.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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