High Lockout
E13 on Remeha Quinta 30

Your boiler’s internal computer has suffered a critical failure and can no longer control the heating system safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal control box failure: check/replace the control box.

What causes this fault?

This fault occurs when the boiler's internal computer brain suffers a fundamental hardware failure or a memory corruption. It is usually caused by electrical components wearing out over time or damage from a sudden power surge. Once this part fails, the boiler can no longer monitor safety sensors or control the flame, so it shuts down entirely for safety.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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