High
0 0. on Remeha Quinta Ace 45

Your boiler has detected a flame signal when it shouldn't be there, which has caused it to shut down for safety purposes.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Flame simulation: Check ionisation probe (distance 3 - 4 mm).

From this model's manual
Verified against the Remeha Quinta Ace 45 installation & service manual, page 36.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal sensor detects a flame signal at a time when the burner should be completely off. The most common reason is a faulty or contaminated sensing probe that is sending an incorrect electrical signal to the main control board, though it can also be caused by moisture on the internal electronics. For safety, the boiler will immediately shut down to ensure that gas is not flowing when it shouldn't be.

This fault is more frequent during periods of high humidity or heavy rain, as internal dampness or moisture ingress can cause the sensitive electronics to misread electrical signals.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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