High
0 1. on Remeha Quinta Ace 45

Your boiler has lost power to its internal electrical control circuit, meaning it cannot communicate with its parts or operate at all.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Short-circuit 24V: Check wiring.

From this model's manual
Verified against the Remeha Quinta Ace 45 installation & service manual, page 36.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when there is an electrical 'short' in the low-voltage circuit that powers the boiler's sensors and internal controls. It is usually caused by water leaking onto electrical components or a damaged wire touching the metal casing, which forces the boiler to shut down to prevent damage to the main circuit board.

This issue is slightly more common during the autumn when heating systems are first turned back on, as pinhole leaks or dampness may have developed around the electrical sensors over the summer months.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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