High
40. on Saunier Duval Ecosy 24E

The internal computer that manages your boiler has encountered a serious error and can no longer control the system, meaning your heating and hot water will not work.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal fault in the Automatic Control Module.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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