High
02 on Saunier Duval Ecosy

Your boiler is failing to light the internal flame, which means it cannot produce any heat or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

There is no flame ionisation. This fault code may appear on commissioning the boiler and may simply due to the presence of air in the gas line.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
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