Saunier Duval Isofast Fault codes & diagnostics

38 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-35 kW 2000-2010 Discontinued

Replaced by: ThemaFast

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1 Emergency 34 High 3 Medium

All 38 documented codes

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02

Your boiler is struggling to clear exhaust fumes or draw in fresh air, so it has safely shut down to prevent any risk.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Venturi tube

Related codes

04

Your boiler is failing to light the fuel inside, meaning it cannot provide you with heating or hot water until the ignition process is fixed.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition transformer
  • Printed Circuit Board (PCB)

Related codes

05

Your boiler has detected that it is getting too hot and has automatically shut itself down to prevent damage to its internal components.

High Engineer only £150-300

Parts commonly replaced

  • NTC Thermistor
  • Primary circulation pump
  • Plate heat exchanger

Related codes

06

Your boiler is struggling to read its own temperature, so it has turned itself off as a precaution to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC sensor
  • Wiring harness

Related codes

07

Your boiler is struggling to accurately detect the temperature of your hot water, which means it may fail to heat the water correctly or at all.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness

Related codes

08

Your boiler is struggling to accurately measure the temperature of the water stored inside it, so it has stopped heating to prevent potential overheating.

High Engineer only £120-220

Parts commonly replaced

  • Domestic hot water temperature sensor
  • Wiring harness

Related codes

09

Your boiler has lost the ability to accurately measure the water pressure inside the system, which is preventing it from running safely.

High Engineer only £150-250

Parts commonly replaced

  • System pressure sensor
  • Wiring harness / connecting cable

Related codes

10

Your boiler has detected that the internal exhaust fan is not spinning correctly, which stops the system from operating to ensure safe ventilation.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

12

Your boiler's electronic display and control panel are failing to communicate with the main system, meaning settings may not be applied or the boiler may stop responding.

High Engineer only £150-300

Parts commonly replaced

  • User interface board
  • Main printed circuit board (PCB)
  • Connection wiring loom

Related codes

13

Your boiler has detected an internal electronic error within its main control unit, preventing it from operating correctly.

High Engineer only £300-500

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

Showing 11–20 of 38
14

Your boiler has detected that the water inside the unit has become dangerously hot, so it has safely shut itself down to prevent overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC Thermistor
  • Primary Circuit Flow Sensor
  • Heating Pump

Related codes

15

Your boiler is struggling to control the internal gas flow properly, meaning it cannot safely ignite or maintain its flame.

Emergency Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

20

Your boiler's electronic brains are struggling to talk to each other, so the system has stopped working to protect itself.

High Engineer only £150-350

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Communication wiring harness

Related codes

21

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe

What to check first

  1. Locate the blue filling loop tap found underneath the boiler unit.
  2. Slowly turn the blue tap anti-clockwise to let water enter the system.
  3. Watch the pressure gauge on the front of the boiler until it reaches 1.5 bar, then turn the tap firmly off.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

23

Your boiler is struggling to detect the water flow required to heat your home or provide hot water, often due to a blockage or a sensor not reading correctly.

High Engineer only £150-300

Parts commonly replaced

  • Flow sensor
  • Diverter valve
  • System filter

Related codes

F1

Your boiler has failed to light the flame, which means it currently cannot produce any heating or hot water.

High Engineer only £120-£250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Spark generator

Related codes

F2

Your boiler is struggling to clear exhaust gases safely, so it has shut down to prevent any risk of fumes entering your home.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Venturi tube

Related codes

F3

Your boiler is struggling to clear exhaust gases properly, so it has safely shut itself down to prevent any risk.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Venturi nozzle

Related codes

F4

Your boiler has sensed that it is getting dangerously hot and has shut itself down to prevent any internal damage.

High Engineer only £120-250

Parts commonly replaced

  • NTC thermistor
  • Overheat thermostat
  • Pump
  • Diverter valve

Related codes

F5

Your boiler has detected that it is getting too hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • Central heating pump
  • Diverter valve

Related codes

Showing 21–30 of 38
F6

Your boiler has stopped being able to detect the flow of water necessary to heat your home's radiators, so it has shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

F7

Your boiler is struggling to accurately measure the temperature of the hot water it is producing, so it has safely shut down the hot water supply to prevent overheating.

Medium Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Thermistor
  • Wiring harness

Related codes

F8

Your boiler is having trouble reading the temperature inside its hot water storage tank, which means it may struggle to provide a consistent supply of hot water.

Medium Engineer only £150-250

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

F9

Your boiler is struggling to accurately detect how much water is inside the system, which is preventing it from safely starting your heating or hot water.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

F10

Your boiler is struggling to read the temperature of the water returning to it, so it has safely shut down your heating and hot water to prevent any damage.

High Engineer only £120-200

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness lead

Related codes

F11

Your boiler's internal computer is reporting an error because it can no longer communicate correctly with its internal systems.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

F12

Your boiler's electronic control panel is experiencing a communication error, which means it cannot process your settings or display status updates correctly.

High Engineer only £150-300

Parts commonly replaced

  • User interface/display PCB
  • Main printed circuit board (PCB)
  • Communication ribbon cable

Related codes

F13

Your boiler's internal computer is experiencing a communication error, meaning it can no longer safely control the heating or hot water functions.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

F14

Your boiler has detected an issue with the internal mechanism that controls the gas supply, meaning it cannot safely start up to provide heating or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F15

Your boiler is having trouble moving an internal valve that controls how hot water is sent to your taps or radiators, meaning it cannot properly switch between heating your home and your hot water supply.

High Engineer only £180-280

Parts commonly replaced

  • Stepper motor
  • Diverter valve actuator

Related codes

Showing 31–38 of 38
F16

Your boiler is struggling to detect the flow of gas required to light the burner, meaning it cannot heat your water or radiators.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F17

Your boiler is struggling because the electricity supply it is receiving is not strong enough to power it correctly.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F18

Your boiler's digital display or control panel is having communication issues, which means the machine cannot receive your instructions on how to run.

High Engineer only £150-350

Parts commonly replaced

  • User interface menu module
  • Main printed circuit board (PCB)
  • Communication ribbon cable
F19

Your boiler has lost its connection to the sensor that monitors the flow of water, meaning it cannot confirm that water is circulating properly through your heating system.

High Engineer only £120-220

Parts commonly replaced

  • Heating flow sensor
  • Wiring harness

Related codes

F20

Your boiler’s digital control panel is struggling to talk to the main internal computer, which is preventing the system from operating correctly.

High Engineer only £150-300

Parts commonly replaced

  • User interface board
  • Main printed circuit board (PCB)
  • Communication cable/wiring harness

Related codes

F21

Your boiler has switched itself off because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £0-90

What to check first

  1. Locate the filling loop, which is a silver braided hose usually found underneath the boiler.
  2. Open the valves at both ends of the hose to allow mains water to enter the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone, typically between 1 and 1.5 bar.
  4. Close both valves tightly and remove the filling loop if it is a detachable type.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

F22

Your boiler has detected that the water pressure inside the system has risen too high, causing it to shut down for safety.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop, which is usually a silver braided hose with one or two valves located underneath the boiler.
  2. Ensure both valves are turned completely off, as a passing valve can cause the pressure to creep up over time.
  3. If the pressure remains high, bleed a radiator in your home to drain a small amount of water until the pressure gauge returns to the green zone (usually 1 - 1.5 bar).

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Pressure relief valve
Pictogram of a spark

Your boiler is failing to ignite because it is not receiving the gas supply it needs to produce a flame.

High Engineer only £120-£250

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • Control board

Related codes