High
E01 on Saunier Duval Thema F 30 E Plus

Your boiler has tried to ignite but failed to detect a flame, meaning your heating and hot water will not work.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Faulty ignition (flame not detected)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful