Saunier Duval Xeon 30ff Fault codes & diagnostics

19 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 30 kW Discontinued
Download the Saunier Duval Xeon 30ff manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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19 High

All 19 documented codes

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Does main burner light? (NO)

Your boiler is failing to ignite because it is not receiving the necessary electrical signal to release the gas required for the flame.

High Engineer only £180-350

Parts commonly replaced

  • Multi-functional gas control valve
  • Wiring harness

Related codes

Does pilot light? (NO)

Your boiler is failing to ignite because the small flame that starts the main burner is not lighting, meaning you currently have no heating or hot water.

High Engineer only £150-250

Parts commonly replaced

  • Pilot injector
  • Ignition electrode
  • Gas valve

Related codes

F1

Your boiler has stopped working because a protective electrical fuse on its internal brain board has blown, cutting off power to the system's control components.

High Engineer only £120-200

Parts commonly replaced

  • F1A Internal Fuse
  • Main PCB

Related codes

F2

Your boiler has stopped working because a protective electrical fuse inside the control unit has blown, cutting off power to key components.

High Engineer only £120-250

Parts commonly replaced

  • 1A Fuse
  • Main Control PCB
  • Central Heating Pump

Related codes

Neon 1

Your boiler is not receiving any electricity, which means it has completely shut down and cannot heat your home or water.

High DIY-safe £90-200

What to check first

  1. Check that the boiler power switch or fused spur next to the unit is turned on.
  2. Check your home's main consumer unit (fuse box) to see if a trip switch or fuse has blown.
  3. Plug a small appliance into the wall socket used by the boiler to confirm that the socket itself is providing power.

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Fuses
  • Power cable
Neon 1 lit (NO)

Your boiler is failing to start because it is not receiving a consistent or correctly connected power supply.

High Engineer only £90-180

Parts commonly replaced

  • Main PCB
  • Power connection terminal block
  • External fused spur

Related codes

Neon 1 NOT lit

Your boiler is not receiving any electricity, which means it cannot power up to provide heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • PCB fuse
  • Printed Circuit Board (PCB)
Neon 2

Your boiler has stopped working because a safety switch has detected that the unit became too hot and triggered a shutdown.

High Engineer only £120-220

Parts commonly replaced

  • Overheat thermostat
  • Limit switch
Neon 2 lit

Your boiler has stopped working because a safety sensor has tripped, likely due to the system getting too hot.

High Engineer only £120-220

Parts commonly replaced

  • Overheat Thermostat
  • High Limit Sensor

Related codes

Neon 2 lit (NO)

Your boiler has stopped working because a safety sensor has detected that the unit became too hot and triggered an automatic shutdown.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • Limit switch
  • Pump

Related codes

Neon 2 NOT lit

Your boiler has automatically turned itself off because it detected that it may be getting too hot, likely to protect the system from damage.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • NTC thermistor
  • Pump
  • PCB

Related codes

Neon 3

Your boiler has detected an issue with its internal air supply system, which is preventing it from safely starting up the burner.

High Engineer only £150-300

Parts commonly replaced

  • Printed circuit board (PCB)
  • Air pressure switch
  • Wiring harness

Related codes

Neon 3 lit

Your boiler is failing to detect the airflow needed for safe operation, likely due to an internal electrical connection issue or a faulty main control board.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Air Pressure Switch
  • Wiring loom

Related codes

Neon 3 lit (NO)

Your boiler is failing to detect that it is safe to ignite, meaning it has shut down to protect your home and will not provide heating or hot water until repaired.

High Engineer only £180-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Air Pressure Switch

Related codes

Neon 3 NOT lit

Your boiler is failing to clear combustion gases properly, so it has safely shut itself down to prevent any risk.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Venturi
Neon 4

Your boiler has stopped working because it cannot detect or signal that it is ready to fire up, likely due to an internal electrical communication fault.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Neon 4 lit

Your boiler's control system is failing to send the necessary electrical signal to the gas valve, meaning the boiler cannot ignite to provide heating or hot water.

High Engineer only £200-400

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
Neon 4 lit (NO)

Your boiler has detected an internal communication failure and needs a professional electrical check to restore heating and hot water.

High Engineer only £200-400

Parts commonly replaced

  • Printed circuit board
  • Wiring harness

Related codes

Neon 4 NOT lit

Your boiler is failing to light the internal flame needed to produce heat or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB
  • Flame rectification probe

Related codes

3 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.