Low
69 on Sime Dewy 30/50 HE WM

Your boiler is temporarily running a high-temperature cycle to ensure the water in your tank remains hygienic, and you do not need to take any action.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Anti-bacterial function

From this model's manual
Verified against the Sime Dewy 30 50 He Wm installation & service manual, page 17.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like 69: no call-out fees, no surprise bills.

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